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Q: Is it ok to take my regular medications the day before my procedure?

 

A: You are to stop taking blood thinners, such as Coumadin, Plavix, Aspirin, etc. You must contact your doctor who prescribes this medication for instructions on how to regulate stopping these medications for your procedure. Stopping these blood thinners are based on the decision of the physician that you see at our office. All other medication can be continued until the day of the procedure.

 

Q: What does "referral" mean on the form sent out in the mail?

A: When speaking of the "referral" on the mailed out forms, it is not talking about PHYSICIAN referrals; it is based on INSURANCE referrals. We have a precertification department here in our office that will call on all scheduled procedure appointments. If there are any questions/concerns, our precertification department will contact you. Also, note that we DO NOT cancel your appointment if the agreement to pay is not sent back before the procedure date.

Q: What are some examples of a clear liquid diet?

A: Click here for a form containing examples of what is a clear liquid diet. Remember, a clear liquid diet is used only for post-operation and for short periods of time during acute illnesses or for diagnostic procedures. Again, it should NOT be used for a prolonged period.

Q: Is water considered a clear liquid?

A: Yes.

Q: What is clear tea?

A: A clear liquid is considered anything that when you hold the liquid up to the light and you can see through it is clear. Examples of the recommended clear liquids are on the clear liquid diet form.

Q: Some of the example liquids say caffeine free; can I not have caffeinated coffee?

A: Caffeinated coffees and teas are fine. However, you should limit the amount of caffeinated beverages you consume. These caffeinated beverages cause dehydration.

Q: When will the laxative preparation start to work?

 

A: The laxative preparation does affect everyone differently. Most likely, you will not start having bowel movements instantly. However, it is recommended that you stay close to home shortly after you begin the laxative preparation.

 

Q: What type of sedatives/anesthesia are used for the procedures?

 

A: Propofol Anesthesia

 

Q: How long does the procedure last?

 

A: Plan to be at our Endoscopy center two to three hours between registration and recovery. The procedure itself will last for about 15 to 30 minutes.

 

Q: What are our hours of business?

 

A: Office: 8:00am - 4:30pm Endoscopy Center: 7:15am - 4:00pm

 

Our phones are answered from 8:30am to 4:30pm.

 

Please make all inquires:

 

Ph: (317) 871-7436
Fax: (317) 879-3993

 

Our answering service answers all other calls after these hours.

New patients - To be seen by one of our physicians our practice requires that you are referred by a doctor regardless of health insurance. After your physican has referred you to our practice either by phone or fax, you may call our office to schedule an appointment or our office will contact you directly.

When a patient or doctor's office calls in to schedule, the office is required to obtain all demographic and health insurance information at that time. Please have insurance cards available when calling.

Please notify our office if you have a change of address, phone number or insurance provider. Our practice receives a large volume of calls. We appreciate your patience and will answer all calls as quickly as possible in the order received. You may be offered an option to leave a message, or you may call back when the scheduling queue is less busy. Mondays are our heaviest call-volume days.

At Northside Gastroenterology we accept most major insurance companies. Please bring all insurance cards with you to every appointment. We are happy to file with your insurance, but remember that your co-pay is due at the time services are rendered. We request that you contact your insurance company to obtain benefits for services. If your insurance company requires a referral, you must obtain one prior to your visit. Please notify us if you have any insurance changes as this may affect your coverage. Also, please understand that, in the end, it is your responsibility to know what your plan covers and which networks provide the most benefits.

St. Vincent Clinic Patients are expected to pay their percentage at time of office appointment. If having a procedure, a $40.00 pre-pay must be paid before scheduling and the remaining will be billed after the date of service.

Self Pay Patients are expected to pay in full at the time of service. Please contact our office with payment questions. If any more information is needed, the pre-certification department will contact you.

If you have questions regarding insurance prior to your appointment or procedure, please call our pre-certification department directly at (317) 871-7310.

For patients having a procedure:

 

Colonoscopy

Upper Endoscopy Instructions

For patients making an office visit:

If you are a new patient, the following forms should be completed before your first visit to save you time.

New Patient Registration
HIPAA Form